ThursdayFeb 212019

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Expectations - Mgmt Team(4).jpgWHAT I EXPECT FROM MY CLUB MANAGEMENT TEAM  Regardless of background, education, and work experience, your management team must know what you expect of them in all situations. To ensure consistency in the operation and how employees interact with members, managers must have a common understanding of the club's standards, policies, and procedures. This means you must communicate your requirements for: leadership, management disciplines, service standards, and performance. Click here for more information.

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