Getting Their Proper Rewards

In today's economic climate, success in the club and resort industry hinges more than ever on first assembling, and then directing, a top-notch staff that can maximize operating efficiencies while providing the great service that assures members and guests they're getting proper value for their money. This means that club managers, even if their properties are currently in a hiring freeze or perhaps reducing staff, must not ignore the critical "three Rs" of staff management - recruiting, rewarding, and retaining.

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