FOOD SERVICE IN PRIVATE CLUBS: A Holistic Overview of Management Best Practices  A comprehensive guide of management best practices to bring your club's food service to a high state of quality, service and performance. Includes such topics as Service-Based Leadership, Organizational Values, Best in Class Management Disciplines, Member Relationship Management, Benchmarking Operations, and Training Requirements. Click here for more information.

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“We a readying our club for Turn-over later this year and SOP's that had never been written for my Department. Fortunately I had saved an article you published about service that my Club Manager emailed to us last fall. I have found your articles to be incredibly helpful and precisely our vision and will assist me with my formatting.”

- Kristina Gelb, Director of Catering, Desert Mountain Properties

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