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food service in private clubs (81x106).jpgPRIVATE CLUB FOOD SERVICE: A Holistic Guide to Management Best Practices  The information in this book would constitute a Masters Degree in Food Service Management. Includes such topics as Service-Based Leadership, Organizational Values, Best in Class Management Disciplines, Member Relationship Management, Benchmarking Operations, and Training Requirements. Click here for more information.

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    What They Are Saying

    “Thanks for the white paper [The Quest for Remarkable Service], perfect timing for our staff as we are undergoing a complete review of our service standards. This will certainly be an excellent point of reference for our managers. Thanks for the great resource.”

    - John Viol, Director of Finance, Bay Harbor Yacht Club

    Tip Of The Day

    Who is Authorized to Make Changes to Catering Contract?

    Well-written contracts are a way to protect your operation should a later dispute arise.  This is particularly important in your catering operati... [read more]

    Quote of the Day

    "All blame is a waste of time. No matter how much fault you find with another, and regardless of how much you blame him, it will not change you."

    Wayne Dyer