TuesdayMar 192019

Resource Marketplace

Expectations - Mgmt Team(4).jpgWHAT I EXPECT FROM MY CLUB MANAGEMENT TEAM  Regardless of background, education, and work experience, your management team must know what you expect of them in all situations. To ensure consistency in the operation and how employees interact with members, managers must have a common understanding of the club's standards, policies, and procedures. This means you must communicate your requirements for: leadership, management disciplines, service standards, and performance. Click here for more information.

Editor's Comments

If you are having trouble finding something in particular on the website, please contact us; we are always happy to help.

We are always on the lookout for well-written articles with timely intelligence and information for hospitality operators.  Contact us with ideas or for submission instructions.

Contact us with your comments or feedback at info@hospitalityresourcesinternational.com.

Recent Blog Posts

Ideas and Information | Hospitality Resources International

Upcoming Events

What They Are Saying

"Just downloaded the book [The Quest for Remarkable Service]. Thank you for wanting to make such wonderful contributions to make us all better."

- Stuart Waldron, CCM, General Manager, Cedar Creek Racquet Club

Tip Of The Day

Reference Checking

In these litigious times companies may be notably mum on answering your reference checking questions for fear of facing a defamation lawsuit. Many wil... [read more]

Quote of the Day

"The glue that holds all relationships together - including the relationship between the leader and the led - is trust, and trust is based upon integrity."

Brian Tracy